After I downloaded the player my browser went blank and the utility doesn't start. Can you help?
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Answer by
Pete Clapp
First, use VirusTotal online utility to scan the installation package. If it is infected delete the software and download and install another FLV player from Software Informer database. If it is clean, uninstall and reinstall FLV Direct Player.
In order to fix the browser issue, launch it, press Ctrl + Shift + Delete key combination and clear all cache, cookies and temporary Internet files. If it doesn't help, go to your browser options and disable all add-ons. If you still have some issues, uninstall and reinstall the browser.
After I downloaded the player my browser went blank and the utility doesn't start. Can you help?
First, use VirusTotal online utility to scan the installation package. If it is infected delete the software and download and install another FLV player from Software Informer database. If it is clean, uninstall and reinstall FLV Direct Player.
In order to fix the browser issue, launch it, press Ctrl + Shift + Delete key combination and clear all cache, cookies and temporary Internet files. If it doesn't help, go to your browser options and disable all add-ons. If you still have some issues, uninstall and reinstall the browser.